How can we help you?
Please have a look at our frequently asked questions.
Cannabidiol (CBD)
Is CBD Legal?
Cannabidiol (CBD) is legal. It is extracted from the Industrial Hemp plant which is an entirely different plant to the illegal marijuana plant (Cannabis Indica)
Will It Make Me High?
Put simply, no it won’t! CBD doesn’t contain any psychoactive properties. Meaning it doesn’t get you high. The psychoactive cannabinoid is THC and it is this compound that gives you the high. None of our products contain more than 0.2% THC to comply with EU regulations.
How much do I need to take?
Please check out our ‘What is CBD’ page for all the information you will need on Cannabidiol (CBD) Also all of our product descriptions come with recommended usage amounts. Check them out in our Shop.
Cannabidiol (CBD) is legal. It is extracted from the Industrial Hemp plant which is an entirely different plant to the illegal marijuana plant (Cannabis Indica)
Put simply, no it won’t! CBD doesn’t contain any psychoactive properties. Meaning it doesn’t get you high. The psychoactive cannabinoid is THC and it is this compound that gives you the high. None of our products contain more than 0.2% THC to comply with EU regulations.
Please check out our ‘What is CBD’ page for all the information you will need on Cannabidiol (CBD)
Also all of our product descriptions come with recommended usage amounts. Check them out in our Shop.
Shipping & Returns
- Free UK shipping on all over £50 Tracked Second Class delivery 2-3 working days
- Tracked Second Class delivery: £3.99 2-3 working days
- Tracked First Class delivery: £5.99 1-2 working days
- Special delivery: £7.99 Guaranteed Next Working Day – you must order and complete payment by 2pm
- Free European shipping on all over £150 Airmail, Tracked & Signed Delivery: FREE 3-8 working days
- European Airmail, Tracked & Signed Delivery: £11.99 3-8 working days
- European Airmail, Tracked & Signed Delivery: £11.99 3-8 working days
- Free International shipping on all over £200 Airmail, Tracked & Signed Delivery: FREE 5-12 working days
- International Airmail, Tracked & Signed Delivery: £14.99 5-13 working days
- Orders must be placed before 2pm between Monday to Thursday (Saturday Delivery not Guaranteed).*
- **If an item is returned to us by your local customs office, we can provide a refund minus any postage costs we have incurred. If an item is seized by your local customs office, it will be your responsibility to resolve the issue.
Payments
We accept Visa, Mastercard and American Express. Unfortunately PayPal is unavailable due to the service’s current restrictions on CBD product sales.
The Natural Prescription recognise that security is one of the major concerns for the shopper during an online transaction. So we use state of the art security tools and techniques to ensure that you are protected against online fraud. In reality, an online purchase is probably more secure than a card transaction conducted in a shop, over the telephone or by fax – because Natural Prescription ensure that your online purchase details are encrypted usingcomplex logarithm methods.
If you need to return or exchange an item, please email [email protected] use the contact form, stating your name, details, order number and reason for return. All returns/exchanges will be made no later than 14 days from when your shipment is received.
- All items purchased must be in original condition with original packaging.
- The customer is responsible for all return shipping charges.
- All returns will be refunded to the account used for payment.
- No refund allowed for any product after 14 days.
- Vape Simple reserves the right to modify these terms/policies.
- You agree that you will regularly check and review these terms/policies to keepinformed of any changes.
What payment methods do you accept?
We accept Visa, Mastercard and American Express. Unfortunately PayPal is unavailable due to the service’s current restrictions on CBD product sales.
is my payment information secure?
The Natural Prescription recognise that security is one of the major concerns for the shopper during an online transaction. So we use state of the art security tools and techniques to ensure that you are protected against online fraud. In reality, an online purchase is probably more secure than a card transaction conducted in a shop, over the telephone or by fax – because Natural Prescription ensure that your online purchase details are encrypted using complex logarithm methods.
How much do I need to take?
If you need to return or exchange an item, please email [email protected] use the contact form, stating your name, details, order number and reason for return. All returns/exchanges will be made no later than 14 days from when your shipment is received.
- All items purchased must be in original condition with original packaging.
- The customer is responsible for all return shipping charges.
- All returns will be refunded to the account used for payment.
- No refund allowed for any product after 14 days.
- Vape Simple reserves the right to modify these terms/policies.
- You agree that you will regularly check and review these terms/policies to keep informed of any changes.
